Customer Center Operators Jobs in India

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There role includes direct interaction with customers both inbound and outbound via telephone, email, text chat, mail and fax; includes transaction processing using a computer. Previous experience may look for applicants with prior customer service or call center experience but is often an entry-level position.

Customer Service Operators Jobs, This is the entry level in call centres. Your general duties include answering telephone calls, taking down details of the caller’s query and logging this information on a computer, providing the caller with appropriate information or advice, in some cases, selling a caller products or services Customer Service Operators Jobs. In outbound call centre services such as tele-marketing, an operator will also need to identify potential customers and make outgoing calls marketing their organisation’s product, occasionally following-up calls by sending letters, faxes or e-mail, deal with customer complaints etc Customer Service Operators Jobs.

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» Customer Center Operators Jobs in India» Supervisor or Team Leader » Training Manager » Training Development » Workforce Scheduler » Quality Monitoring or Quality Assurance Team Member » Business Analyst (Reporting and Financials) » Process Specialist » Human Resource (hiring and recruiting) » Call Center Manager or Director

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